Shipping Policy Terms

Thank you for your support!

As a leading enterprise, we manufacture and ship lots of machines every month, so we have rich experience.

Our CNC machines can be shipped worldwide by sea, by air or by international express logistics via DHL, FEDEX, UPS.

CNC machine be packaged well in a free-fumigation wooden crate. 


Usually, we deliver the CNC machine by ship, we can also deliver by air or by train according to customers' requirements. 

When the CNC machine arrived at your sea port or destination, you can pick up with the bill of lading we offered. 

We can also arrange the cargo agent to send to your door.


About Shipping Time

By sea: 15-30 days.

By air: 7-15 days.

By international express logistics: 7-15 days.


Shipping Rates

Our company reserve the right to adjust the shipping charge if the actual rate comes back higher than originally calculated due to the dim weight of the package.


Shipment Tracking

 Once the CNC machine has left our factory, your shipment will be assigned a delivery number. 

This is the tracking number for your shipment. We will contact you with the tracking information and the website where you will be able to monitor the shipment of your machine. 


Damaged Shipments

Damage may occur to a shipment,while this is rare customers are asked to follow a simple procedure that will expedite the claim process (if needed):

Customers need to notify us within 24 hours of any damage sustained to the packaging and or CNC machines.